At Excel PTE ("we," "our," or "us"), we are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and share your information and outlines your rights regarding its management. By using our services, you agree to the terms of this Privacy Policy.
Data Collection
Personal Data: We collect personal information, including your name, email address, and payment details, during account registration or while using our services.
Usage Data: We may automatically collect data such as your device’s IP address, browser type, session activity, and other technical details to improve our services.
Cookies: Cookies are used to store preferences and track user activity on our platform. You can manage cookie settings in your browser.
Use of Data
We use your data to:
- Provide and personalize services
- Process payments and manage subscriptions
- Communicate updates and promotions
- Analyze service usage to improve performance
Data Sharing
We do not sell your personal information. However, data may be shared with trusted service providers, such as payment processors and analytics platforms, to deliver and enhance our services. Data may also be shared as required by law
Speaking Practice Data
For speaking exercises, we use your device’s microphone to analyze speech. Audio files are retained until your account is closed. This data is used solely to monitor and improve your progress.
Security Measures
We implement security measures to protect your data. While we strive to ensure data safety, no system is completely secure. Please report security concerns to info@excelpte.com.
Research and Development
We may contact you for feedback or research activities to improve our products. Participation is voluntary, and data collected during these activities is securely stored for two years
Links to Third-Party Services
Our services may include links to third-party websites. We are not responsible for their content or privacy practices. Review their policies before sharing information.
Changes to the Privacy Policy
We may update this policy to reflect changes in our practices. Material updates will be communicated through email and on our website 30 days before taking effect. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this policy, contact us at:
- Email: info@excelpte.com
- Website: www.excelpte.com
